Service Request Details:
To request a service or pick-up of your Computer for repair, please fill the form completely and our Technician will call you to schedule a pick-up time or an appointment for your dropped-off. Please use this form below. We promise we will get back to you the same business day during normal business hours, or within 24 hours during other times. Please note that this form is for Repair or pickup/dropoff Questions only. If you have any other Questions, call customer service @ (718) 989-7266 Ext. 2. Or send email using the contact us page.

Fast, Easy and Reliable Process:
1. Fill out our online request form and wait to receive an e-mail confirmation or Telephone call from our technician. We will review your request in detail and provide positive verification that we can perform the repair on your computer.
2. Ship your computer to us using our convenient shipping instructions.
3. We will e-mail a detailed diagnosis and parts and labor estimate within 2 business days of receiving your computer.
4. After receiving your approval for the repair, the repair will be completed the next business day (depending on parts availability).
5. We will ship the computer back to you, with $999 in shipping insurance coverage. You will have the choice of shipping options at the time you approve the repair.

WHAT YOU NEED TO KNOW ABOUT COMPUTERS
D.E.S.T Computer Solutions can perform any of the hardware and software tasks that you require, typically at a lower cost than the area computer chain-stores can offer. Additionally, our technicians will come to you! No need to crawl under your desk, disconnect your computer and hassle with all those cords. No need to drive down to the computer store only to find out you will be without your computer for a few days. Computers are great when they’re running okay. But over time, things can start to be really frustrating as they slowly begin to misbehave, run slowly, crash, or sometimes completely stop working altogether.

With regular maintenance on business or personal computers you/your company can avoid the frustrations of slow running or unstable computers which cost so much lost time and productivity.

Computers do need regular maintenance, and this maintenance is on two levels; hardware and software.

Hardware
Regular hardware servicing is quite straightforward and should really be performed around once per year on hardworking business computers, or more often in environments which are dustier or where the computer is switched on for extended periods of time or even continually on. An annual hardware service is generally very simple and involved the following:
Memory (RAM) amount, utilization and page-files.
Hard disk space, errors and fragmentation.
Physical check of all the internal connections.
Cleaning and vacuuming inside and out.
Decongestion and cleaning of internal fans and heat-sinks.
Dismantling and lubricating any fans that are noisy or running slowly.
Cleaning laser lenses on CD drives.
Visual internal inspection to check for obvious problems.
Safety check on mains cables
Connections Settings

Software
Software Maintenance is a more ongoing form of servicing which involves maintaining the general “health” of the computer. Many things affect the performance or health of the computer. The following list is the covers the important ones, but is by no means an exhaustive list:
Operating system version and service pack level.
Faulty or unnecessary background software processes.
Viruses, Spyware, Adware and Malware.
Bloatware (Installed applications never used).
Unused system services.
Internet settings optimization.
We provide a full health check for computers or if it's got to the point where it needs a repair, we offer a full repair and data recovery service at affordable price.